Welcome to Arowana Luxury. By accessing our website and using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking.
π 1. Booking & Payments
All bookings are subject to availability and confirmation.
A minimum advance payment is required to confirm your booking.
Full payment must be completed before the start of the ΰ€―ΰ€Ύΰ€€ΰ₯ΰ€°ΰ€Ύ / travel date.
Prices are subject to change without prior notice due to availability, currency fluctuations, or supplier changes.
π 2. Pricing Policy
All prices are quoted per person unless stated otherwise.
Prices may vary depending on travel dates, hotel category, and availability.
Government taxes, service charges, or entry fees may change without prior notice.
π 3. Cancellation & Refund Policy
Cancellation charges will apply as per the cancellation policy shared at the time of booking.
Refunds (if applicable) will be processed within 7β14 working days.
Certain bookings (flight tickets, special offers, peak season bookings) may be non-refundable.
π 4. Travel Documents & Responsibilities
Travelers must carry valid ID proof (Passport, Visa, etc.) as required.
It is the travelerβs responsibility to ensure all travel documents are valid.
Arowana Luxury will not be responsible for denied boarding due to incorrect or missing documents.
π 5. Changes & Modifications
Any changes in itinerary or booking are subject to availability and may incur additional charges.
We reserve the right to modify the itinerary due to weather conditions, operational issues, or safety reasons.
π 6. Liability
Arowana Luxury acts as a facilitator between clients and service providers (hotels, airlines, transport, etc.).
We are not liable for delays, accidents, losses, or damages caused by third-party services.
We are not responsible for natural calamities, strikes, political disturbances, or unforeseen events.
π 7. Travel Insurance
Travel insurance is highly recommended for all ΰ€―ΰ€Ύΰ€€ΰ₯ΰ€°ΰ€Ύΰ€ΰ€ / trips.
We are not responsible for any medical emergencies, trip cancellations, or losses during travel.
π 8. Hotel & Service Standards
Hotels and services are provided as per availability and category booked.
In case of unavailability, similar category alternatives will be arranged.
π 9. User Conduct
Users must provide accurate information while booking.
Any misuse of website content or fraudulent activity is strictly prohibited.
π 10. Intellectual Property
All content on this website (text, images, branding) belongs to Arowana Luxury.
Unauthorized use or reproduction is strictly prohibited.
π 11. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will be subject to jurisdiction of local courts.
π 12. Contact Us
For any queries or concerns, please contact:
Arowana Luxury
π§ Email: info@arowanaluxury.com
π Phone: +91-9930153700